* Not sure about ordering security?

We take credit card information security seriously and use a variety of
technical solutions to keep shopping safe at Sebastian Orientals on-line. Once
the customer enters a credit card number, we will never display the card number.
(We accept Visa, MC, AmEx, bank transfers and money orders).Your submitted
information is strictly confidential, and we do not disclose it to any other
parties. Your privacy is important to us, and we protect it.

* Secure Socket Layers (SSL):

Our secure server software encrypts information, ensuring that your transactions
stay private and protected. Additionally, the Sebastian Orientals online
fulfillment system is not connected to the Internet and is not accessible in any
way, providing additional security of your information once it reaches us.Please
take a moment to learn about our policies before ordering. Your order confirms
acceptance of listed below terms. Thank you for your time!

* Our Risk-Free Satisfaction Policy

We hope that you will enjoy your new purchase, but in case you will not, simply
send it back to us within 30 days of purchase date, in the original condition
and package for a full refund, less shipping costs. (Our actual shipping costs
are also deducted from refunds of items sent with promotional free shipping.) It
is necessary to e-mail or call us prior shipping back for authorization code, to
check with us for the most efficient way of your return, and proper return
procedure. We don't accept returns sent without prior authorization.

* Returning the merchandise in original condition without damage is a sole
responsibility of ordering person or company. We will not accept returns shipped
collect, or with any fees (including border fees) to be collected.

* If after consultation with customer we agree on receiving such shipment with
pending charges (border fees, taxes, shipping fees, etc.), total of such charges
will be deducted from the credit issued for value of returned merchandise.
Additionally, we will not be able to issue a credit for merchandise returned in
damaged condition. In such case, damaged item will be photographed and returned
to purchaser at an additional cost. We recommend insuring return shipments.
IMPORTANT: When shipping item back from Syria please make sure on customs
declaration it states "Canadian goods returned" on top of other details.

* Damaged items:In the unlikely case that your product arrived damaged, you need
to inform us ASAP, maximum 48 hours from receiving date (by email, phone or
fax). You are asked to keep the box and packaging for inspection in case we need
to open an insurance claim with the shipping company. Failure to do so will void
any responsibilities for the occurred damage on our and/or the shipping company
side.

* Damaged items returned to us will be replaced free of charge. If you request a
refund instead of replacement, such refund may not cover shipping costs, same as
in our satisfaction policy above.

* Shipping glass mirrors: Our prices of mirrors are calculated for frames only.
We ship empty frames, but whenever possible, we will add looking glass at no
extra charge, for customers' convenience (mostly for small size mirrors, due to
security concerns as it can be dangerous to have large broken glass pieces in a
package). However, we can't insure glass, therefore we can't guarantee it. We
try to pack it well, but if unfortunately it arrives broken, we can't take
additional responsibility for that. Usually however, adding /replacing a mirror
is very easy and really inexpensive at your local glass shop. Thank you for
understanding.

*Whirling Dervishes Shipping: We usually ship retail orders within 2 business
days. If items are out of stock, we will inform you about possible delay.
Smaller items (like small boxes, small brass decor or smaller lamps, etc.) we
ship via air mail or expedited postal services. Larger and heavier parcels (like
furniture, larger lamps, etc.) are shipped via UPS ground with lowest shipping
price being our priority - unless you request other method(subject to
extracharges).

* Each item is quality-inspected before shipping, to assure the worry-free
shopping experience.In case of international orders, some items may be subject
to your country duties or (and) taxes or (and) other border fees, which are
responsibility of ordering person or company. We can't estimate these fees.

* Our risk-free return policy is valid on all regular stock merchandise. We can
not accept returns of special orders, custom orders, as is items, reserved
pieces with a deposit given, etc. (Note: All deposits given to order or reserve
items not in stock are non-refundable), and returns shipped after 30 days
satisfaction period.Items returned without authorization, or/and after 30 days
period may be rejected or subject to 20% restocking fee. We regret that we can't
accept returns of opened video, CDs and tapes. Thank you for understanding.

* Thank you for your interest in our offer. Happy browsing! Ahlan-wa-sahlan!



E-mail: Akkam@cyberia.net.lb